Top reasons to work for SMA Healthcare:

• Career growth and advancement potential
• Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance
• Tuition Reimbursement
• Paid Personal Leave and Paid Holidays
• 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)

Essential Job Functions:

• Answer the phone from incoming callers inquiring about services.
• Provide information on Baker Act and Marchman Act.
• Provide crisis intervention to individuals and/ or family members calling.
• Meet with individuals and families face to face in the community.
• Participate in mandatory on-call rotation.
• Provide solutions focused supportive counseling.
• Participate in required SMA in-service training to maintain employment.
• Participate in marketing and presentation events
• Abides by principles of EEO compliance and a workplace of dignity and respect.
• Works cooperatively in a group/team setting.
• Shows respect to others.
• Take guidance and direction from supervisors.

Arrives/Reports to work on time and ready to work.

Qualification Requirements: The program functions 24 hours a day, 7 days per week.The candidate must be able to work the hours/ days for which they are hired to work.Additionally, the program functions 365 days per year and some holidays will be required.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education and/or Experience: 

Minimum of a Bachelor’s degree with 4 years of experience in behavioral health services, or a Master’s degree from an accredited college/university with 2 years of experience in behavioral health services required. LMHC, LCSW or LMFT preferred.

Knowledge/Skills/and Abilities: 

• Must be knowledgeable and demonstrate competency in current best practices of behavioral health treatment and related services, especially as it relates to documenting the course of treatment and patient placement criteria in the client record.
• Must have knowledge of typical diagnoses, treatment services, and developmental issues for youth in general, adolescents, and adults.
• Must be knowledgeable and demonstrate competency in using crisis intervention strategies.
• Ability to assess age specific data.
• Ability to interpret age specific response to treatment.
• Knowledge of the treatment needs of adolescent mental health, substance abuse, co-occurring, ADD, ADHD, conduct, and oppositional defiant disorders.
• Knowledge of the treatment needs of adult mental health, substance abuse, and co-occurring diagnoses of affective disorders, anxiety disorders, PTSD, and antisocial personality disorder.
• Knowledge of the treatment needs of adult pregnant/post -partum women with mental health, substance abuse, and co-occurring diagnoses of affective disorders, anxiety disorders, PTSD, and antisocial personality disorder.
• Proficiency in working with telephone system and telephone etiquette.
• Proficiency in working with computer hardware and software.

Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment.  Complete SMA required training during the first six (6) months of employment and updated if required.

Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance - ability to work 8-12 hour shifts with a meal break, as possible. Hours and days off may vary. Extra hours, including weekends and holidays, may be required.  May require travel to other SMA locations.May require extended hours or overnight shifts during a natural disaster such as a hurricane.  May require travel to other SMA locations.

Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.